Participants will receive webinar information, and materials via email closer to the date of training.
In the workplace, unresolved conflict can negatively impact the individuals involved, other team members, and the organization as a whole by effecting productivity and morale. The approach you take to managing conflict determines whether stress or opportunities for growth will be created. This seminar will examine various types of conflict and provide participants with a model for successfully resolving conflict at work.
At the end of this seminar, participants will be able to do the following:
Define the nature of conflict, including its cause and effect
Understand the different conflict management styles and when each one is most effective
Resolve conflict through negotiation