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Conflict Resolution in the Workplace - Shepell

CRW Free Registration is required
  • All GNWT Employees
  • Management Series

Upcoming Sessions

Date(s) Time Location Web-based † Facilitator
Thu, Feb 20 2:00pm to 3:00pm GoToMeeting Yes Shepell Facilitator, Alison Whitehead Register

Participants will receive webinar information, and materials via email closer to the date of training.

Overview:

In the workplace, unresolved conflict can negatively impact the individuals involved, other team members, and the organization as a whole by effecting productivity and morale.  The approach you take to managing conflict determines whether stress or opportunities for growth will be created.  This seminar will examine various types of conflict and provide participants with a model for successfully resolving conflict at work.

Learning Objectives:

At the end of this seminar, participants will be able to do the following:

Define the nature of conflict, including its cause and effect

Understand the different conflict management styles and when each one is most effective

Resolve conflict through negotiation