Coaching Fundamentals

Welcome to “Coaching Fundamentals”

Module Layout

This e-learning module has 6 lessons. Each one will take you between 15 and 20 minutes to complete.

  • A brief history of coaching in the workplace
  • Structure and navigation of the e-learning module
  • Lessons included in this online module

Begin Introduction

  • What is coaching?
  • The benefits of coaching
  • Dealing with resistance

Begin Lesson 1

  • How does coaching differ from other management approaches?
  • Coaching mindset
  • Developing coaching characteristics

Begin Lesson 2

  • Releasing control
  • Building awareness
  • Handing over responsibility

Begin Lesson 3

  • Asking effective questions
  • Providing useful feedback

Begin Lesson 4

  • Whitmore’s GROW model

Begin Lesson 5

  • Using coaching day-to-day

Begin Lesson 6