New Mindset
Yes, coaching is needed especially for your ‘most difficult’ employee. Underperforming staff are wasted resources, and it’s your job as a manager to maximize potential. Ask that employee what he’d like to improve and help him make a plan. Find out whether he has untapped skills or talents. It may be that coaching him will help him figure out whether he’d be happier in a different role. Which brings us to our next point…
