Coaching Fundamentals

Lesson 4: Quiz

8. When addressing underperformance, your comments should be: (Select all that apply)

1. Linked to specific behaviors
2. Descriptive, not judgmental
3. Exhaustive, listing every occasion when performance was below expectation
4. Limited and focused, not overwhelming
5. Discouraging, so that the employee doesn’t do it again
6. Two-way, based on questions and discussions
7. Focused on performance, not personality
8. Forceful, to make sure the employee understands
9. Comparative, relative to other better-performing employees
10. Demonstrative, showing how much better they could have performed
11. Conclusive with achievable outcomes

Check answer

End of Lesson 4 Quiz