This is an Aurora College course at Yellowknife Campus. Please contact Karen Horn at (867) 920-8802 or email: khorn@auroracollege.nt.ca for more information.

This course is the second of 10 in the Project Management certificate program. Improve the way your project team accomplishes tasks, and enhance their interpersonal and problem-solving skills. Identify operating stereotypes and other obstacles to communication. Learn different cultures' approaches to work, relationships, time, and exchange of information and how this affects attitudes and performance on the job.

Topics include:

• Creating and maintaining an environment that enables all participants to naturally reach their full potential in pursuit of organizational objectives.
• Clarifying roles and communication procedures for tolerance and flexibility.
• Building on shared values, goals and similarities.
• Developing shared visions and agreeing on processes to accomplish it in an atmosphere of respect and trust.