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Managing Organizational Resources

General Competency

Definition

Managing Organizational Resources is the ability to understand and effectively manage organizational resources (e.g., people, materials, assets, budgets). This is demonstrated through measurement, planning and control of resources to maximize results. It requires an evaluation of qualitative (e.g., client satisfaction) and quantitative (e.g., service costs) needs.

Behavioural Scales

Level 1

  • Understands key resource issues affecting one's responsibilities and how these relate to the organization.
  • Uses resources available to oneself thoughtfully and respectfully. 

Level 2

  • Understands how to manage basic budgets and other organizational resources.
  • Monitors the use of resources and is able to identify wasteful practices. 

Level 3

  • Ensures that things are done using efficient and effective alternatives while maintaining or improving quality of programs, processes or services.
  • Makes sound resource decisions relative to scope of work based on an understanding of their impact. 

Level 4

  • Promotes the need for and models the effective utilization of resources.
  • Obtains ongoing information and feedback about resource utilization to make timely, effective decisions.
  • May make resources available to other areas in the organization as needed. 

Level 5

  • Thinks creatively about the allocation of organizational resources to ensure the mandate of the department.
  • Commits resources or frees up resources as appropriate.
  • Allocates and manages organizational resources transparently. 

Level 6

  • Makes decisions that improve effective utilization of resources for the organization even when own branch, division or team must "sacrifice".
  • This includes utilizing resources to meet current and future business goals, with a view and tie-in to the tactical and strategic aspects of the business.