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Relationship Building

General Competency

Definition

Relationship Building is working to build or maintain ethical relationships or networks or contacts with people who are, or may be, potentially helpful in achieving work-related goals and establishing advantages. This could be people inside or outside the organization, stakeholders, clients, colleagues or others.

Behavioural Scales

Level 1

  • Makes a conscious effort to establish and build rapport with others, including non-task related conversation (for example about weather, current events, etc.).
  • Identifies and refers to areas of mutual interest as a means of establishing a personal relationship. 

Level 2

  • Meets regularly with others without specific objectives; maintains clear contact others to maintain relationship.
  • May initiate opportunities designed to improve the longer-term working relationship with internal contacts. 

Level 3

  • Calls upon established relationships to gain entry to higher levels/decision-makers or to achieve an important goal.
  • Understands and looks for opportunities to strengthen the relationship. 

Level 4

  • Identifies significant opportunities for contribution, identifies key external contacts and finds ways to make personal connections.
  • Nurtures the relationship over time to build rapport and trust and develop a basis for future interactions. 

Level 5

  • Develops and maintains a network of relationships, both internal and external to the GNWT.
  • Uses the network to identify opportunities, gather information, and seek input to problems, with a view to sustaining excellence. 

Level 6

  • Develop partnerships and maintains strategic relationships and partnerships based on an in-depth knowledge and understanding of each other's roles.