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Self-Control

General Competency

Definition

Self-Control is the ability to keep one’s emotions under control and restrain negative actions when provoked, faced with opposition or hostility from others, or when working under stress. It also includes the ability to maintain stamina under continuing stress.

Behavioural Scales

Level 1

  • Feels an impulse to do something inappropriate and resists it.
  • Resists temptation to act immediately without thinking but does not take positive action, or feels strong emotions (such as anger, extreme frustration, or high stress) and holds them back.
  • May leave room or otherwise remove self from the source of the emotions. 

Level 2

  • Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress, holds the emotions back, and continues to talk or act calmly.
  • Ignores angering actions and continues a conversation or task. 

Level 3

  • May remove others from a stressful situation to allow them to regain their composure.
  • May apply special techniques or plan activities ahead of time to manage emotions or stress. 

Level 4

  • Not only controls own emotions, but also acts to defuse the situation and calm others.
  • Withholds effects of strong emotions or stress over time; keeps functioning or responds constructively despite ongoing stress.
  • Uses networks for support in order to keep emotional reactions and stress under control; gains perspective from others. 

Level 5

  • Deploys complex coping strategies to maintain control and demonstrates/models to others. 

Level 6

  • Creates organizational strategies to support others to maintain their focus.