The Forgotten Password Link defaults to a random security question when a user enters an invalid User ID (employee ID, firstname_lastname, Computer User name, etc.). This is a security feature as the system cannot identify who the valid User is. Your user name should be firstname.lastname .

You can add Do-Not-Reply@gov.nt.ca to your Safe Sender's list in Outlook, which will ensure these emails are directed towards your inbox.

1.On the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options.

2.On the Safe Senders tab, click 'Add', and enter the email in (ensure hyphens are included).

Click OK to save your changes.

There are several reasons why HR will need an updated address for you.

• Information on resignation and retirement from the GNWT can be found at Leaving the GNWT | My HR (gov.nt.ca)

If you are an active employee, you can update your Personal Information.  If you are no longer employed with the GNWT, this information is available to review, but not update.

To update changes to your personal information in Self- Service, go to Self-Service > Personal Information > Personal Information Summary

• Select the 'Change' button for the information you would like to update.
• Select the 'Edit' icon and update the information.
• Click the Save button.

From the main HRIS/SAM login. 

It can be found in Biweekly Payroll.

The job title that you currently view in PeopleSoft is actually your National Occupancy Code.  Your job is classified within the group of employees outlined on your pay advice and timesheet. As GNWT casual employees do not have specific Job Titles, we revert to this code to ensure all employees have a general title in their PeopleSoft profile.

If you clear your browser’s cache and temporary internet files regularly it helps the computer or device run optimally and can assist with website loading slowly or formatting issues on a web page.

Instructions to clear browser cache - https://its.uiowa.edu/support/article/719