Possibly, depending on the situation. Individuals may wish to review the treatment they are currently receiving, and contact an EFAP to help consider some options. For example, an individual can certainly use EFAP when a completely different problem or concern has arisen. However, an EFAP counselor cannot provide treatment for emotional problems for which you are currently receiving treatment from someone else. Individuals should always tell the EFAP counselor about current or previous medical or psychological treatment.