Dependents over the age of 16 can access the EAP without their parents or legal guardians consent. However, there may be situations where dependent children access services on their own. In most instances, the successful resolution of a minor’s problem depends on active support from the parent or legal guardian. The EAP counselor will encourage the minor to involve the parent or legal guardian; however the right or obligation to inform or involve them depends on the situation within the limits of the law. For further information, please do not hesitate to contact GreenShield+ at 1-833-707-4747.