Workplace communication is the process of exchanging information, both verbal and non-verbal, within an organization. Effective communication helps employees understand each other better and contribute to productivity and efficiency in an organization.

Effective communication requires a combination of skills including stress management, appropriate non-verbal communication, engaged listening and the ability to communicate with confidence.

The courses in this section will help you develop your interpersonal, written and presentation skills that are vital to become an effective communicator.