What is GreenShield+?
GreenShield+ is the GNWT’s confidential 24/7 Employee Assistance program (EAP).
Your EAP is a confidential and voluntary support service that can help you take the first step toward change. The Employee Assistance Program (EAP) from GreenShield Health is here to help you and your dependents with comprehensive and personalized support from a diverse network of care providers. Their extensive services include mental health support for individuals, couples and children, a holistic Well-being platform, an easy-to-use, needs-based Care Navigation tool, and much more.
Access a wide range of treatment options tailored to your mental health and life goals through GreenShield+. You and your dependents can access immediate and confidential support in a way that is most suited to your preferences, comfort level and lifestyle.
How do I access GreenShield+?
For immediate and confidential assistance, call 1-833-707-4747
To access GreenShield+ online:
How to register on Greenshield+:
- Make a note of your Organization Code “GNWT”
- Go to https://app.greenshieldplus.ca/
- Select Sign up
- Select Through an employer or organization, then select Continue.
- Accept the Terms and Conditions and then select Continue.
- Select Through an Employer or Organization
- Select I have an Organization Code
- Enter the email address that you want to use for your account and select Continue.
- Enter the verification code that you received at the email you provided and select Continue.
- Follow the instructions to complete registration.
Step-by-step visual instructions to access the platform are outlined below:
Create your account using a Plan Member ID – GreenShield+ Help Centre
If you are experiencing technical difficulties or have questions regarding your GreenShield account, your ID number and/or registration, please contact the GreenShield support team at 1-833-707-4747 and follow the prompts. Support can be accessed Monday through Sunday from 8 am - 11 pm EST.
GNWT - EAP GreenSheild+ Brochure
What are the available supports?
Get personalized and convenient support for healthier living with our Employee Assistance Program (EAP) from GreenShield Health.
Mental Health Services
Confidential in-person or virtual counselling and mental health support for you and your family from wherever you are. We match you with a qualified therapist, whenever you need to talk.
Counselling
Individual Counselling
Access one-to-one therapy sessions with a therapist based on the results of our matching questionnaire. 5 hours for counselling for you and your dependents each year.
Couples Counselling
Book couples therapy sessions with a therapist who specializes in relationships. 5 hours of couples therapy is available each year.
Children's Mental Health Support
Created for children aged 5+, our unique game-based program teaches age-appropriate coping skills and Cognitive Behavioural Therapy (CBT) principles. In partnership with Mightier, this fun children’s program blends digital gaming with off-screen activities to reinforce learning through play.
Substance Use Management
The Substance Use Management program is an evidence-based program focusing on harm reduction or abstinence from substances for those with mild to moderate symptoms. This program is 100% digital, which means there is no significant time required for you to be away from family or work.
Self-Guided Digital Cognitive Behavioural Therapy (CBT)
GreenShield Health’s Digital CBT is an online program that uses Cognitive Behavioural Therapy (CBT) to help people with mild to moderate anxiety and depression achieve their wellness goals. Our interactive learning modules and tools help you develop positive coping strategies and reduce life-disrupting symptoms without waiting. Regular in-app reminders ensure you stay motivated on your CBT journey to reach your mental health goals.
Work, Health and Life Services
We know it takes more than just therapy to live and stay well. Our registered nurses, dietitians, coaches and trained professionals are here to help you navigate all aspects of life and achieve your personal goals.
Employees can access 5 hours (each) Work, Health, and Life transition services, including consultations with registered nurses, dieticians, career coaches and more.
Health and Nutrition
The mid and body are connected. Our dietitians and healthcare providers are here to help you reach your health goals. In partnership with RxFood, our virtual program offers personalized assessments and coaching from healthcare professionals committed to helping you build lasting healthy eating habits.
Legal and Financial
Get unlimited professional financial and legal guidance to empower you to make the right decisions
Life Transition
We all experience change. Get support through it all with our health team.
Well-being
Tailored to your personal health journey, our integrated Well-being platform provides a holistic view of your health goals. It keeps you on track with personalized reminders, interactive content, and micro-courses for more in-depth learning.
The program offers:
- A well-being questionnaire to help you identify and evaluate potential health risks
- Personalized content such as reminders, health strategies, and care plans
- Access to a diverse library of thousands of engaging and educational micro-course, quizzes, and activities.
- Wearable data collection through synced devices for easier tracking and greater accuracy.
Care Navigation
Care Navigation makes it easy to find and access services and resources based on your unique care needs. It provides personalized recommendations that align with your coverage, allowing you make timely, informed health decisions.
Indigenous Mental Health Supports
Noojimo Health is the first and only all-Indigenous virtual mental wellness clinic. Its compassionate circle of Indigenous healthcare professionals provides counselling services focusing on early intervention, prevention and mental health education.
Get to know Noojimo
Through our partnership, you have access to:
Noojimo Health is the first and only all-Indigenous virtual mental wellness clinic. Its compassionate circle of Indigenous healthcare professionals provides counselling services focusing on early intervention, prevention and mental health education.
- Individual, family, and group mental health support through a culturally safe lens
- Indigenous health professionals with decades of experience serving over 150 Indigenous communities and knowledge in community health, traditional teachings, and clinical practice
- Virtual counselling services and educational programs delivered seamlessly through GreenShield+, our fully integrated digital health and benefits ecosystem
Getting started
You can easily access Noojimo when you sign into your GreenShield+ account. Simply tap the Noojimo tile to get started.
There is no cost to members for services provided by Noojimo. Any services provided by Noojimo will not draw against the hours they are entitled to under their EAP.
Noojimo Health Information Brochure
No cost
There is no cost to you or your family to use your EAP. This benefit is provided to you by your employer. Your EAP can provide a series of sessions with a professional and if you need more specialized or longer-term support, our team of experts can suggest an appropriate specialist or service that is best suited to your needs. While fees for these additional services are your responsibility, they may be covered by your organizational health plan.