In order to have your spouse added to your Benefits Plans, you will need to submit a request to your Benefits Officer, either in Yellowknife or in one of the regional Service Centers. If submitting by email, make your request, state your Employee ID number, and attach a copy of your Marriage Certificate.
**In order to have any dependants added to your Benefits Plans, you must always provide copies of the appropriate certificates such as Birth, Marriage or Adoption Certificates.
This sometimes happens when a casual is extended late or when there is a period of time between casual jobs and the system shows the casual is terminated. Casuals should not lose earned entitlements if their break does not exceed 30 working days.
In this case, you will need to initiate a HelpDesk ticket. Briefly advise what coverage was denied, and the date(s) coverage was denied. Be sure to include your Employee ID number.
You can get full details on Benefits Plans by visiting the Benefits section under Employee Services on this website.
You can contact Superannuation directly.
This link will take you to the “Contact Us” page on the Government of Canada’s Pension site where there are a number of contact methods listed for you.
You will need to provide your Personal Record Identifier number (PRI) which can be found at the following path in your PeopleSoft Self-Service:
Self-Service>Benefits> Leave Details/Benefit Info>click search
As per the Green Shield Benefit brochures, if a dental claim is expected to exceed $500, it is strongly suggested that the dentist submit an estimate of the expenses to Green Shield prior to the dentist administering the procedure. This will ensure that the procedure the dentist recommends is eligible for coverage.
Dental coverage (excluding orthodontic services) has a maximum benefit of $1,500 per benefit year, per dependant.
Orthodontic coverage has a lifetime limit of $4,000 per dependant.
To discuss your specific claim with someone from Green Shield directly, you can contact them toll-free at 1-888-711-1119.
In PeopleSoft, go to Self-Service > Benefits > Leave Details and Employee Info.
Enter your employee ID number, or select 'Search' and it will pull it up.
This opens an employee information window which provides plan numbers for:
a) Medical – PSHCP number
b) Dental – Green Shield
c) PSMIP (IAN) number
d) Pension number
e) Superannuation Pension number PRI
Note that Benefits Plan Numbers are also found at Self-Service>Report Time>Timesheet
Scroll down the page and click on "Leave Details and Employee Information" . Follow the steps as above.
As per the Green Shield Benefits brochure:
Your child can attend school or another institution outside your community or residence and remain a dependant.
A dependant means a person living with you who is:
An enrollment form must be completed and signed by the employee. You must inform your Benefits Officer of any changes in dependants.
Note: Other than the instances noted above, dental coverage ceases at age 21.
